{"id":796,"date":"2026-09-03T18:42:49","date_gmt":"2026-09-03T18:42:49","guid":{"rendered":"https:\/\/staging.doll.shop\/customer-service\/cookie-policy\/"},"modified":"2026-09-03T20:39:48","modified_gmt":"2026-09-03T20:39:48","slug":"cookie-policy","status":"publish","type":"page","link":"https:\/\/staging.doll.shop\/en\/customer-service\/cookie-policy\/","title":{"rendered":"Cookie policy"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"Breadcrumb\">\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/\">Home<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/\">Customer service<\/a><\/li>\n<li aria-current=\"page\">Cookie policy<\/li>\n<\/ol>\n<\/nav>\n<div class=\"article\">\n<aside class=\"article__side\">\n<nav class=\"svcnav\" aria-label=\"Customer service\">\n<h2><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/\">Customer service<\/a><\/h2>\n<h3>Ordering &amp; delivery<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/delivery-times-and-shipping-costs\/\">Delivery times and shipping costs<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/payment-methods\/\">Payment methods and discreet payment<\/a><\/li>\n<\/ol>\n<h3>After your purchase<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/returns-and-right-of-withdrawal\/\">Returns and right of withdrawal<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/model-withdrawal-form\/\">Model withdrawal form<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/warranty-terms\/\">Warranty terms<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/complaints-procedure\/\">Complaints procedure<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/frequently-asked-questions\/\">Frequently asked questions<\/a><\/li>\n<\/ol>\n<h3>Company &amp; terms<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/about-doll-shop\/\">About Doll.shop<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/responsible-range\/\">Responsible range<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/company-details\/\">Company details<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/terms-and-conditions\/\">Terms and conditions<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/privacy-statement\/\">Privacy statement<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/cookie-policy\/\" aria-current=\"page\">Cookie policy<\/a><\/li>\n<\/ol>\n<\/nav>\n<nav class=\"toc svc-toc\" aria-label=\"On this page\">\n<h2>On this page<\/h2>\n<ol>\n<li><a href=\"#what-are-cookies\">What are cookies<\/a><\/li>\n<li><a href=\"#necessary-and-functional-cookies\">Necessary and functional cookies<\/a><\/li>\n<li><a href=\"#analytical-cookies-with-consent\">Analytical cookies (with consent)<\/a><\/li>\n<li><a href=\"#marketing-cookies\">Marketing cookies<\/a><\/li>\n<li><a href=\"#adjusting-your-choice\">Adjusting your choice<\/a><\/li>\n<li><a href=\"#more-information\">More information<\/a><\/li>\n<\/ol>\n<\/nav>\n<\/aside>\n<article class=\"article__main\">\n<header class=\"article__head\">\n        <span class=\"eyebrow\">Company &amp; terms<\/span><\/p>\n<h1>Cookie policy<\/h1>\n<p class=\"article__lead\">Which cookies Doll.shop places, what they are for, how long they are retained and how to adjust your choice. No marketing cookies.<\/p>\n<p class=\"article__meta\"><span>Doll.shop<\/span> \u00b7 <time datetime=\"2026-09-03\">Last updated 3 September 2026<\/time><\/p>\n<\/header>\n<div class=\"prose article__body svc__body\">\n<h2 id=\"what-are-cookies\">What are cookies<\/h2>\n<p>Cookies are small text files that your browser stores when you visit a website. They make sure, for example, that your shopping basket stays filled, that the site remembers your language choice, and that we can measure how the site is used. Doll.shop uses as few cookies as possible and does not place any marketing or advertising cookies.<\/p>\n<h2 id=\"necessary-and-functional-cookies\">Necessary and functional cookies<\/h2>\n<p>These cookies are needed to make the shop work and are placed without consent.<\/p>\n<div class=\"tablewrap\">\n<table>\n<thead>\n<tr>\n<th>Cookie<\/th>\n<th>Purpose<\/th>\n<th>Retention period<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session<\/td>\n<td>Contents of your shopping basket and your session<\/td>\n<td>Session up to 2 days<\/td>\n<\/tr>\n<tr>\n<td>wp-wpml_current_language<\/td>\n<td>Your language choice<\/td>\n<td>1 day<\/td>\n<\/tr>\n<tr>\n<td>ds_age<\/td>\n<td>Your confirmation that you are 18 or older<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>cookie_consent<\/td>\n<td>Your cookie preference<\/td>\n<td>1 year<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2 id=\"analytical-cookies-with-consent\">Analytical cookies (with consent)<\/h2>\n<p>To understand which pages work well and where visitors get stuck, we use privacy-friendly website statistics. IP addresses are anonymised and no profiles are built. We only place these cookies if you give consent in the cookie notice.<\/p>\n<div class=\"tablewrap\">\n<table>\n<thead>\n<tr>\n<th>Cookie<\/th>\n<th>Purpose<\/th>\n<th>Retention period<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>_pk_id, _pk_ses (statistics)<\/td>\n<td>Anonymised visitor behaviour<\/td>\n<td>13 months \/ 30 minutes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2 id=\"marketing-cookies\">Marketing cookies<\/h2>\n<p>None. We do not place cookies from advertising networks or social media, and we do not track you across other websites.<\/p>\n<h2 id=\"adjusting-your-choice\">Adjusting your choice<\/h2>\n<p>You can change your choice at any time via the &#8220;Cookie settings&#8221; button at the bottom of every page: accept all, necessary cookies only, or choose per category. You can also delete or block cookies via your browser settings; some features of the shop, such as the shopping basket, may then not work properly.<\/p>\n<h2 id=\"more-information\">More information<\/h2>\n<p>You can read how we handle personal data in our <a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/privacy-statement\/\">privacy statement<\/a>. Questions? Email info@doll.shop.<\/p>\n<\/p><\/div>\n<section class=\"kbcta\">\n<div>\n<h2>Still not sure?<\/h2>\n<p>Send us a WhatsApp message with your question. On working days we reply within an hour, honestly and without sales talk.<\/p>\n<\/div>\n<div class=\"row\" style=\"gap:10px\"><a class=\"btn btn--wa btn--lg\" href=\"https:\/\/wa.me\/31850600590\"><span class=\"wa-ico\" aria-hidden=\"true\"><object class=\"wa-ico__file\" data=\"..\/assets\/whatsapp.svg\" type=\"image\/svg+xml\" tabindex=\"-1\"><object class=\"wa-ico__cdn\" data=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/simple-icons\/15.16.0\/whatsapp.svg\" type=\"image\/svg+xml\" tabindex=\"-1\"><svg class=\"icon\"><use href=\"#i-chat\"><\/use><\/svg><\/object><\/object><\/span>WhatsApp<\/a><a class=\"btn btn--secondary btn--lg\" href=\"https:\/\/staging.doll.shop\/en\/contact\/\">Contact<\/a><\/div>\n<\/section>\n<section>\n<div class=\"section__head\">\n<h2>Company &amp; terms<\/h2>\n<\/div>\n<div class=\"kb\">\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/about-doll-shop\/\">About Doll.shop<\/a><\/h3>\n<p>Europe&#8217;s specialist in realistic sex dolls since 2010: our own stock, certified by ValuedShops, and a clear policy on what we do and do not sell.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/about-doll-shop\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/responsible-range\/\">Responsible range<\/a><\/h3>\n<p>We sell only dolls with adult body proportions. What that means in practice, how we assess it and why we have this policy.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/responsible-range\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/company-details\/\">Company details<\/a><\/h3>\n<p>The official details of Doll.shop: address, company, registration, VAT number, management and availability on working days.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/company-details\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/terms-and-conditions\/\">Terms and conditions<\/a><\/h3>\n<p>The terms and conditions of DVWZ B.V. (Doll.shop) for consumers: offer, right of withdrawal, price, warranty, delivery, payment, complaints and disputes.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/terms-and-conditions\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/privacy-statement\/\">Privacy statement<\/a><\/h3>\n<p>Which personal data we process, why, how long we keep it, who we share it with, and what rights you have under the GDPR.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/privacy-statement\/\">Read more \u2192<\/a><\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/\" class=\"btn btn--ghost\">\u2039 All topics<\/a><\/p>\n<\/section>\n<\/article><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home Customer service Cookie policy Customer service Ordering &amp; delivery Delivery times and shipping costs Payment methods and discreet payment After your purchase Returns and right of withdrawal Model withdrawal form Warranty terms Complaints procedure Frequently asked questions Company &amp; terms About Doll.shop Responsible range Company details Terms and conditions Privacy statement Cookie policy On [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":785,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-796","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/comments?post=796"}],"version-history":[{"count":1,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/796\/revisions"}],"predecessor-version":[{"id":1120,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/796\/revisions\/1120"}],"up":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/785"}],"wp:attachment":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/media?parent=796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}