{"id":800,"date":"2026-09-03T18:42:49","date_gmt":"2026-09-03T18:42:49","guid":{"rendered":"https:\/\/staging.doll.shop\/customer-service\/company-details\/"},"modified":"2026-09-04T17:06:45","modified_gmt":"2026-09-04T17:06:45","slug":"company-details","status":"publish","type":"page","link":"https:\/\/staging.doll.shop\/en\/customer-service\/company-details\/","title":{"rendered":"Company details"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"Breadcrumb\">\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/\">Home<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/\">Customer service<\/a><\/li>\n<li aria-current=\"page\">Company details<\/li>\n<\/ol>\n<\/nav>\n<div class=\"article\">\n<aside class=\"article__side\">\n<nav class=\"svcnav\" aria-label=\"Customer service\">\n<h2><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/\">Customer service<\/a><\/h2>\n<h3>Ordering &amp; delivery<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/delivery-times-and-shipping-costs\/\">Delivery times and shipping costs<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/payment-methods\/\">Payment methods and discreet payment<\/a><\/li>\n<\/ol>\n<h3>After your purchase<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/returns-and-right-of-withdrawal\/\">Returns and right of withdrawal<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/model-withdrawal-form\/\">Model withdrawal form<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/warranty-terms\/\">Warranty terms<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/complaints-procedure\/\">Complaints procedure<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/frequently-asked-questions\/\">Frequently asked questions<\/a><\/li>\n<\/ol>\n<h3>Company &amp; terms<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/about-doll-shop\/\">About Doll.shop<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/responsible-range\/\">Responsible range<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/company-details\/\" aria-current=\"page\">Company details<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/terms-and-conditions\/\">Terms and conditions<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/privacy-statement\/\">Privacy statement<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/cookie-policy\/\">Cookie policy<\/a><\/li>\n<\/ol>\n<\/nav>\n<nav class=\"toc svc-toc\" aria-label=\"On this page\">\n<h2>On this page<\/h2>\n<ol>\n<li><a href=\"#address\">Address<\/a><\/li>\n<li><a href=\"#company\">Company<\/a><\/li>\n<li><a href=\"#contact\">Contact<\/a><\/li>\n<li><a href=\"#registration\">Registration<\/a><\/li>\n<li><a href=\"#management\">Management<\/a><\/li>\n<li><a href=\"#responsible-for-the-content\">Responsible for the content<\/a><\/li>\n<li><a href=\"#disputes\">Disputes<\/a><\/li>\n<\/ol>\n<\/nav>\n<\/aside>\n<article class=\"article__main\">\n<header class=\"article__head\">\n        <span class=\"eyebrow\">Company &amp; terms<\/span><\/p>\n<h1>Company details<\/h1>\n<p class=\"article__lead\">The official details of Doll.shop: address, company, registration, VAT number, management and availability on working days.<\/p>\n<p class=\"article__meta\"><span>Doll.shop<\/span> \u00b7 <time datetime=\"2026-09-03\">Last updated 3 September 2026<\/time><\/p>\n<\/header>\n<div class=\"prose article__body svc__body\">\n<h2 id=\"address\">Address<\/h2>\n<p><strong>Doll.shop<\/strong><br \/>\nK\u00f6nigsborner Stra\u00dfe 26a<br \/>\n39175 Biederitz<br \/>\nGermany<\/p>\n<h2 id=\"company\">Company<\/h2>\n<p>Doll.shop is a trading name of DVWZ B.V., with its registered office in Meppel (the Netherlands).<\/p>\n<h2 id=\"contact\">Contact<\/h2>\n<p>E-mail: info@doll.shop<br \/>\nTelephone: +31 6 13 999 420<br \/>\nWhatsApp: +31 85 060 05 90<br \/>\nAvailable Monday to Friday from 09:00 to 17:00 (CET).<\/p>\n<h2 id=\"registration\">Registration<\/h2>\n<p>Trade register of the Netherlands Chamber of Commerce (KvK), Meppel, the Netherlands<br \/>\nKvK number: 82678057<br \/>\nVAT identification number: NL862563215B01<\/p>\n<h2 id=\"management\">Management<\/h2>\n<p>H. de Vries<\/p>\n<h2 id=\"responsible-for-the-content\">Responsible for the content<\/h2>\n<p>Doll.shop, K\u00f6nigsborner Stra\u00dfe 26a, 39175 Biederitz, Germany. Doll.shop is Europe&#8217;s specialist for lifelike sex dolls and ships from its own stock to customers across Europe. Doll.shop is a certified member of ValuedShops (Stichting WebwinkelKeur).<\/p>\n<h2 id=\"disputes\">Disputes<\/h2>\n<p>If we cannot resolve a matter together, you can submit the dispute to the independent mediation of ValuedShops (Stichting WebwinkelKeur) or to the European ODR platform (ec.europa.eu\/odr). Read our <a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/complaints-procedure\/\">complaints procedure<\/a>.<\/p>\n<\/p><\/div>\n<section class=\"kbcta\">\n<div>\n<h2>Still not sure?<\/h2>\n<p>Send us a WhatsApp message with your question. On working days we reply within an hour, honestly and without sales talk.<\/p>\n<\/div>\n<div class=\"row\" style=\"gap:10px\"><a class=\"btn btn--wa btn--lg\" href=\"https:\/\/wa.me\/31850600590\"><span class=\"wa-ico\" aria-hidden=\"true\"><object class=\"wa-ico__file\" data=\"..\/assets\/whatsapp.svg\" type=\"image\/svg+xml\" tabindex=\"-1\"><object class=\"wa-ico__cdn\" data=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/simple-icons\/15.16.0\/whatsapp.svg\" type=\"image\/svg+xml\" tabindex=\"-1\"><svg class=\"icon\"><use href=\"#i-chat\"><\/use><\/svg><\/object><\/object><\/span>WhatsApp<\/a><a class=\"btn btn--secondary btn--lg\" href=\"https:\/\/staging.doll.shop\/en\/contact\/\">Contact<\/a><\/div>\n<\/section>\n<section>\n<div class=\"section__head\">\n<h2>Company &amp; terms<\/h2>\n<\/div>\n<div class=\"kb\">\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/about-doll-shop\/\">About Doll.shop<\/a><\/h3>\n<p>Europe&#8217;s specialist in realistic sex dolls since 2010: our own stock, certified by ValuedShops, and a clear policy on what we do and do not sell.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/about-doll-shop\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/responsible-range\/\">Responsible range<\/a><\/h3>\n<p>We sell only dolls with adult body proportions. What that means in practice, how we assess it and why we have this policy.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/responsible-range\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/terms-and-conditions\/\">Terms and conditions<\/a><\/h3>\n<p>The terms and conditions of DVWZ B.V. (Doll.shop) for consumers: offer, right of withdrawal, price, warranty, delivery, payment, complaints and disputes.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/terms-and-conditions\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/privacy-statement\/\">Privacy statement<\/a><\/h3>\n<p>Which personal data we process, why, how long we keep it, who we share it with, and what rights you have under the GDPR.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/privacy-statement\/\">Read more \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/cookie-policy\/\">Cookie policy<\/a><\/h3>\n<p>Which cookies Doll.shop places, what they are for, how long they are retained and how to adjust your choice. No marketing cookies.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/cookie-policy\/\">Read more \u2192<\/a><\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a href=\"https:\/\/staging.doll.shop\/en\/customer-service\/\" class=\"btn btn--ghost\">\u2039 All topics<\/a><\/p>\n<\/section>\n<\/article><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home Customer service Company details Customer service Ordering &amp; delivery Delivery times and shipping costs Payment methods and discreet payment After your purchase Returns and right of withdrawal Model withdrawal form Warranty terms Complaints procedure Frequently asked questions Company &amp; terms About Doll.shop Responsible range Company details Terms and conditions Privacy statement Cookie policy On [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":785,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-800","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/comments?post=800"}],"version-history":[{"count":1,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/800\/revisions"}],"predecessor-version":[{"id":1124,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/800\/revisions\/1124"}],"up":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/pages\/785"}],"wp:attachment":[{"href":"https:\/\/staging.doll.shop\/en\/wp-json\/wp\/v2\/media?parent=800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}