{"id":850,"date":"2026-09-03T18:42:49","date_gmt":"2026-09-03T18:42:49","guid":{"rendered":"https:\/\/staging.doll.shop\/service-client\/mentions-legales\/"},"modified":"2026-09-03T20:39:55","modified_gmt":"2026-09-03T20:39:55","slug":"mentions-legales","status":"publish","type":"page","link":"https:\/\/staging.doll.shop\/fr\/service-client\/mentions-legales\/","title":{"rendered":"Mentions l\u00e9gales"},"content":{"rendered":"<div class=\"container\">\n<nav class=\"breadcrumb\" aria-label=\"Breadcrumb\">\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/\">Accueil<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/\">Service client<\/a><\/li>\n<li aria-current=\"page\">Mentions l\u00e9gales<\/li>\n<\/ol>\n<\/nav>\n<div class=\"article\">\n<aside class=\"article__side\">\n<nav class=\"svcnav\" aria-label=\"Service client\">\n<h2><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/\">Service client<\/a><\/h2>\n<h3>Commande &amp; livraison<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/delais-et-frais-de-livraison\/\">D\u00e9lais et frais de livraison<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/moyens-de-paiement\/\">Moyens de paiement et paiement discret<\/a><\/li>\n<\/ol>\n<h3>Apr\u00e8s votre achat<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/retours-et-droit-de-retractation\/\">Retours et droit de r\u00e9tractation<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/formulaire-de-retractation\/\">Formulaire de r\u00e9tractation<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/conditions-de-garantie\/\">Conditions de garantie<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/reclamations\/\">Proc\u00e9dure de r\u00e9clamation<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/questions-frequentes\/\">Questions fr\u00e9quentes<\/a><\/li>\n<\/ol>\n<h3>Soci\u00e9t\u00e9 &amp; conditions<\/h3>\n<ol>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/a-propos-de-doll-shop\/\">\u00c0 propos de Doll.shop<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/gamme-responsable\/\">Gamme responsable<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/mentions-legales\/\" aria-current=\"page\">Mentions l\u00e9gales<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/conditions-generales-de-vente\/\">Conditions g\u00e9n\u00e9rales de vente<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/politique-de-confidentialite\/\">Politique de confidentialit\u00e9<\/a><\/li>\n<li><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/politique-cookies\/\">Politique de cookies<\/a><\/li>\n<\/ol>\n<\/nav>\n<nav class=\"toc svc-toc\" aria-label=\"Sur cette page\">\n<h2>Sur cette page<\/h2>\n<ol>\n<li><a href=\"#adresse\">Adresse<\/a><\/li>\n<li><a href=\"#societe\">Soci\u00e9t\u00e9<\/a><\/li>\n<li><a href=\"#contact\">Contact<\/a><\/li>\n<li><a href=\"#immatriculation\">Immatriculation<\/a><\/li>\n<li><a href=\"#direction\">Direction<\/a><\/li>\n<li><a href=\"#responsable-du-contenu\">Responsable du contenu<\/a><\/li>\n<li><a href=\"#litiges\">Litiges<\/a><\/li>\n<\/ol>\n<\/nav>\n<\/aside>\n<article class=\"article__main\">\n<header class=\"article__head\">\n        <span class=\"eyebrow\">Soci\u00e9t\u00e9 &amp; conditions<\/span><\/p>\n<h1>Mentions l\u00e9gales<\/h1>\n<p class=\"article__lead\">Les coordonn\u00e9es officielles de Doll.shop : adresse, soci\u00e9t\u00e9 \u00e9ditrice, immatriculation, num\u00e9ro de TVA intracommunautaire, direction et horaires.<\/p>\n<p class=\"article__meta\"><span>Doll.shop<\/span> \u00b7 <time datetime=\"2026-09-03\">Derni\u00e8re mise \u00e0 jour le 03\/09\/2026<\/time><\/p>\n<\/header>\n<div class=\"prose article__body svc__body\">\n<h2 id=\"adresse\">Adresse<\/h2>\n<p><strong>Doll.shop<\/strong><br \/>\nK\u00f6nigsborner Stra\u00dfe 26a<br \/>\n39175 Biederitz<br \/>\nAllemagne<\/p>\n<h2 id=\"societe\">Soci\u00e9t\u00e9<\/h2>\n<p>Doll.shop est un nom commercial de DVWZ B.V., dont le si\u00e8ge social est situ\u00e9 \u00e0 Meppel (Pays-Bas).<\/p>\n<h2 id=\"contact\">Contact<\/h2>\n<p>E-mail : info@doll.shop<br \/>\nT\u00e9l\u00e9phone : +31 6 13 999 420<br \/>\nWhatsApp : +31 85 060 05 90<br \/>\nJoignable du lundi au vendredi de 9 h \u00e0 17 h (heure de Paris).<\/p>\n<h2 id=\"immatriculation\">Immatriculation<\/h2>\n<p>Registre du commerce de la Chambre de commerce n\u00e9erlandaise (KvK), Meppel, Pays-Bas<br \/>\nNum\u00e9ro KvK : 82678057<br \/>\nNum\u00e9ro de TVA intracommunautaire : NL862563215B01<\/p>\n<h2 id=\"direction\">Direction<\/h2>\n<p>H. de Vries<\/p>\n<h2 id=\"responsable-du-contenu\">Responsable du contenu<\/h2>\n<p>Doll.shop, K\u00f6nigsborner Stra\u00dfe 26a, 39175 Biederitz, Allemagne. Doll.shop est le sp\u00e9cialiste fran\u00e7ais de la poup\u00e9e sexuelle r\u00e9aliste et livre depuis son propre stock des clients dans toute l&rsquo;Europe. Doll.shop est membre certifi\u00e9 de ValuedShops (Stichting WebwinkelKeur).<\/p>\n<h2 id=\"litiges\">Litiges<\/h2>\n<p>Si nous ne parvenons pas \u00e0 trouver une solution ensemble, vous pouvez soumettre le litige \u00e0 la m\u00e9diation ind\u00e9pendante de ValuedShops (Stichting WebwinkelKeur) ou \u00e0 la plateforme europ\u00e9enne de r\u00e8glement en ligne des litiges (ec.europa.eu\/odr). Consultez notre <a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/reclamations\/\">proc\u00e9dure de r\u00e9clamation<\/a>.<\/p>\n<\/p><\/div>\n<section class=\"kbcta\">\n<div>\n<h2>Vous h\u00e9sitez encore ?<\/h2>\n<p>Envoyez-nous votre question par WhatsApp. Les jours ouvr\u00e9s, nous r\u00e9pondons sous une heure, honn\u00eatement et sans discours commercial.<\/p>\n<\/div>\n<div class=\"row\" style=\"gap:10px\"><a class=\"btn btn--wa btn--lg\" href=\"https:\/\/wa.me\/31850600590\"><span class=\"wa-ico\" aria-hidden=\"true\"><object class=\"wa-ico__file\" data=\"..\/assets\/whatsapp.svg\" type=\"image\/svg+xml\" tabindex=\"-1\"><object class=\"wa-ico__cdn\" data=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/simple-icons\/15.16.0\/whatsapp.svg\" type=\"image\/svg+xml\" tabindex=\"-1\"><svg class=\"icon\"><use href=\"#i-chat\"><\/use><\/svg><\/object><\/object><\/span>WhatsApp<\/a><a class=\"btn btn--secondary btn--lg\" href=\"https:\/\/staging.doll.shop\/fr\/contact\/\">Contact<\/a><\/div>\n<\/section>\n<section>\n<div class=\"section__head\">\n<h2>Soci\u00e9t\u00e9 &amp; conditions<\/h2>\n<\/div>\n<div class=\"kb\">\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/a-propos-de-doll-shop\/\">\u00c0 propos de Doll.shop<\/a><\/h3>\n<p>Le sp\u00e9cialiste de la poup\u00e9e sexuelle r\u00e9aliste depuis 2010. Stock en propre, certifi\u00e9 ValuedShops et une politique claire sur ce que nous vendons ou non.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/a-propos-de-doll-shop\/\">Lire la suite \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/gamme-responsable\/\">Gamme responsable<\/a><\/h3>\n<p>Nous vendons uniquement des poup\u00e9es sexuelles aux proportions adultes. Ce que cela signifie en pratique, comment nous l&rsquo;\u00e9valuons et pourquoi nous y tenons.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/gamme-responsable\/\">Lire la suite \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/conditions-generales-de-vente\/\">Conditions g\u00e9n\u00e9rales de vente<\/a><\/h3>\n<p>Les conditions g\u00e9n\u00e9rales de vente de DVWZ B.V. (Doll.shop) pour les consommateurs : offre, contrat, r\u00e9tractation, prix, garantie, livraison et litiges.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/conditions-generales-de-vente\/\">Lire la suite \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/politique-de-confidentialite\/\">Politique de confidentialit\u00e9<\/a><\/h3>\n<p>Quelles donn\u00e9es personnelles nous traitons, pourquoi, combien de temps nous les conservons, avec qui nous les partageons et vos droits au titre du RGPD.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/politique-de-confidentialite\/\">Lire la suite \u2192<\/a><\/article>\n<article>\n<h3><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/politique-cookies\/\">Politique de cookies<\/a><\/h3>\n<p>Quels cookies Doll.shop d\u00e9pose, \u00e0 quoi ils servent, combien de temps ils sont conserv\u00e9s et comment modifier votre choix. Aucun cookie marketing.<\/p>\n<p><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/politique-cookies\/\">Lire la suite \u2192<\/a><\/article>\n<\/div>\n<p style=\"margin-top:14px\"><a href=\"https:\/\/staging.doll.shop\/fr\/service-client\/\" class=\"btn btn--ghost\">\u2039 Tous les sujets<\/a><\/p>\n<\/section>\n<\/article><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Accueil Service client Mentions l\u00e9gales Service client Commande &amp; livraison D\u00e9lais et frais de livraison Moyens de paiement et paiement discret Apr\u00e8s votre achat Retours et droit de r\u00e9tractation Formulaire de r\u00e9tractation Conditions de garantie Proc\u00e9dure de r\u00e9clamation Questions fr\u00e9quentes Soci\u00e9t\u00e9 &amp; conditions \u00c0 propos de Doll.shop Gamme responsable Mentions l\u00e9gales Conditions g\u00e9n\u00e9rales de vente [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":835,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-850","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/pages\/850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/comments?post=850"}],"version-history":[{"count":1,"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/pages\/850\/revisions"}],"predecessor-version":[{"id":1174,"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/pages\/850\/revisions\/1174"}],"up":[{"embeddable":true,"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/pages\/835"}],"wp:attachment":[{"href":"https:\/\/staging.doll.shop\/fr\/wp-json\/wp\/v2\/media?parent=850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}